Privacy and the Protection of Personal Information Act
Your client records belong to you. This summary says how Achekam processes personal information on your behalf, how each firm's data is held apart, and how to reach our Information Officer.
Achekam Financial Technologies processes personal information under the Protection of Personal Information Act 4 of 2013 (POPIA), as an operator acting on behalf of the subscribers who are the responsible parties for their clients' information.
What it covers
- Operator processing — Achekam processes your clients' information to provide the service you subscribe to. We do not sell your client records.
- Each firm's data held apart — Each subscriber's data is held apart from every other subscriber's, enforced in the database by row-level security.
- AI under governance — AI features send only what a task needs to the model providers the platform or the firm configures, through one gateway that records every request; bank data is masked before it is sent.
- Data subject rights — Requests to access, correct or erase personal information are handled under POPIA, subject to the records the law requires to be kept.
The standard behind it
Protection of Personal Information Act 4 of 2013 (POPIA), Conditions 1 to 8 for the lawful processing of personal information. Accountability, processing limitation, purpose specification, further processing limitation, information quality, openness, security safeguards and data subject participation.
Questions
- How do I contact Achekam’s Information Officer?
- E-mail webmaster@achekam.com with the subject line "POPIA Information Request".
